438 N. Skinker Blvd
St. Louis, MO, 63130
Phone - (314) 863-4442
Fax - (314) 863-4448
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Community Mediation

Community Mediation is a process for people to address a conflict by meeting together for a conversation. This conversation is done with the help of trained community mediators. Mediators serve as neutral facilitators of the communication process. Mediations take place at convenient locations throughout the St. Louis area. For neighbors experiencing dispute, our mediation services are free.

Frequently Asked Questions

bullet What kinds of problems can be mediated?
bullet What is the Mediation Process?
bullet Why will this work if nothing else has?
bullet Where would we meet?
bullet How much does it cost?
bullet Is it safe?
bullet Will the mediators force us to agree?
bullet Who are the Community Mediators?

What kinds of problems can be mediated?

Community Mediation can help neighbors talk about arguments, noise problems, parking spaces, children, property issues and pets. Community mediation can help youth talk about name-calling, fights, bullying and gossip. Community mediation can help families talk about curfews, rules, school privileges and money. Contact us if you are unsure if community mediation is appropriate for your situation.

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What is the Mediation Process?

Call us at to talk confidentially about the problem.  We work confidentially with all parties to schedule a mediation.  During a mediation, each party talks and listens with the help of the mediators.  If agreement is reached on any issues, the mediators record it in writing and it is signed by everyone.  We follow-up with all parties.

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Why will this work if nothing else has?

People often come into mediation thinking that they have tried everything. Our experience shows that with neutral facilitators assisting with a process of decision-making, participants are much more likely to find resolution. In fact, community mediation has an 85-90% participant satisfaction rate.

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Where would we meet?

We schedule mediations in locations that are convenient to the participants. We regularly use meeting rooms in neighborhood libraries or police stations. We also hold mediations at our office at 438 N. Skinker.

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How much does it cost?

Our mediation services are free to neighbors in the St. Louis Metropolitan area.

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Is it safe?

Our mediators screen for safety concerns before the mediation. Any concerns you have will be taken seriously in deciding if community mediation is an appropriate avenue to take.

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Will the mediators force us to agree?

No. The mediators will not force any decision on any participant. Their job is to assist the parties in deciding how they, the parties, want to move forward. The mediation is voluntary. Parties may decide to find resolution or not. The mediators are skilled in assisting movement toward resolution.

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Who are the Community Mediators?

Our Community Mediators are a diverse group of professionally trained volunteers who come from the community as well as the following agencies:

bulletEthnic Mediation Council of St. Louis
bulletFamily Court of St. Louis, Juvenile Division
bulletImani Family Center
bulletSt. Louis Mennonite Peace Center
bulletWashington University School of Law, through the Alternative Dispute Resolution Program

Mediators bring a respectful and skillful presence to the conflict you are experiencing. They are trained in listening and communication skills, in ensuring that all parties are able to voice concerns, and in assisting parties in identifying ways to move forward from the conflict.

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Trainings

CCS regularly schedules trainings in Interpersonal Conflict Resolution, Community Mediation and Talking Circle Facilitation.

bulletInterpersonal Conflict Resolution
bulletCommunity Mediation
bulletCircle Facilitation

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Resources

Books we find help for approaching interpersonal conflicts:

bulletSheila Heen. Difficult Conversations. How To Discuss What Matters Most. Penguin Books, 2000.
bulletMarshall B. Rosenberg. Nonviolent Communication. A Language of Life. 2nd Ed. PuddleDancer Press, 2003.
bulletPeg Nichols. Mediation Survivor’s Handbook. Weir Box Publishing, 2006.

Helpful resources on Restorative Justice:

bulletAmstutz, Lorraine Stutzman, and Judy H. Mullet. The Little Book of Restorative Discipline for Schools: Teaching Responsibility; Creating Caring Climates. Intercourse, PA: Good Books, 2005.
bulletBoyes-Watson, Carolyn. Peacemaking Circles and Urban Youth : Bringing Justice Home. New York: Living Justice P, 2008.
bulletLederach, John Paul The Little Book of Conflict Transformation. Intercourse, PA: Good Books, 2002.
bulletPranis, Kay, Barry Stuart, and Mark Wedge. Peacemaking Circles : From Crime to Community. New York: Living Justice P, 2003.
bulletPranis, Kay. The Little Book of Circle Processes. Intercourse, PA: Good Books, 2005.
bulletZehr, Howard. The Little Book of Restorative Justice. Intercourse, PA: Good Books, 2002

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